I am trying to get in contact with a guest staying with you. What is the main telephone number for reception?

The main telephone numbers of our reception are (+996 312) 540143; 540144; 540145.

What is your telephone # in Bishkek City? I can not find it on your web site anywhere.

Our telephone numbers in Bishkek are (+996 312) 540143; 540144; 540145.

Is US currency the only possible way of paying the hotel bills? What kind of credit cards is acceptable?

The client is free to pay the bills either in national currency (som) or US currency ($) and euro. As for the credit cards, please find the answer in previous question.

Do you provide a pick up service for hotel guests? is it free of charge?

Yes. Pick up service is available for you on the basis of preliminary fax or e-mail request for the extra price of $ 20 per car or $ 50 per minibus (up to 10 people). Besides, there is also a bus( up to 25 pax) for the price of $ 100.

Is it possible to get visa at the airport upon arrival to Kyrgyzstan for USA residents?

Yes. It's possible. It will cost you $ 35 - 70 to get it on the spot, depends on the duration of your staying in Kyrgyzstan.

Do you take credit cards, if so which ones? Could a company set up a credit arrangement if it will have employees staying at your hotel for some weeks at a time on a regular basis over the next 12 months. Thank you

It's possible to pay the bills by credit cards. Reception desk accepts American Express, Visa Card, Master Card and Travellers' checks. As for the second part of your question, could you be so kind to clarify it in order we could solve this problem in appropriate way?